Frequently Asked Questions

Are your reeds sanitized before sending them out?

Yes! Reeds are soaked in a mixture of hydrogen peroxide and water before being shipped out.

How long will it take to receive my order?

Reeds are made-to-order and will be shipped out within two-three weeks of order placement. Reed blanks will be shipped out within 1-5 business days. Custom orders may require a longer processing time.

Can I receive replacement reeds if they were damaged during shipping?

Yes! Please notify me within 24 hours of receiving your shipment.

Can I return my reeds?

Unfortunately, returns, refunds, or exchanges are not possible for sanitary reasons.

How long are your reeds?

Each reed is approximately 56-57 mm. The tube is typically cut to 28mm or 29mm, with the blade being cut to 27-28 mm depending on each reed.